S&G Cleaning Saves the Day
Let’s time-travel back to February 2015. It was a cold winter in Somerset County, New Jersey. Snow storms, freezing pipes, the usual! Our cleaners were cleaning a regular client’s home. We’ll call him Mr. B. Mr. B was out of town, on a work trip to Washington, DC. Still, he entrusted S&G Cleaning and our team with cleaning his home while he was gone. So, our cleaning team was doing what they do best and cleaning his home as usual. They were going down the checklist and getting in the corners and crevices to make sure Mr. B would come back to a clean home.
Then, all of a sudden, they hear an explosion in the kitchen. Shocked and surprised, curious and concerned, they all ran to the kitchen. You would not believe what made that crazy sound! The water pipes in the kitchen had broken due to severe freezing in the town. Though this was beyond their technical job description, our cleaning team took it upon themselves to resolve the issue.
Our Cleaners’ Favorite Story
First, they tried to call Mr. B and the local police department. He was likely busy at work and the police department recommended that we proceed in getting the situation sorted out. So, we also called a local plumber to adjust the valves and stop the water flow. Meanwhile, our cleaners put in extra effort to quickly dry the water and even reclean the kitchen floors. This helped minimize the damage to the flooring and internal framework of the home.
Upon his return, Mr. B called the office to thank the team and even donated $500! He was so pleased with their service and next-level dedication to ensuring his home remained clean and intact. This is one of our team’s favorite stories and memories amongst us. Not because of the $500 but because we were at the right place at the right time! Imagine if our cleaners had not been there already cleaning and ready to take control of the unexpected surprises thrown their way!
S&G Cleaning Team’s Dedication & Compassion
This story truly demonstrates the dedication and passion of our company and cleaning team. We really do care for our clients and their wellbeing, and will go the extra mile to make sure things go your way! No matter the situation at hand, we go above and beyond to make sure your home is clean and you are satisfied with our service.
Our cleaning team is well-trained and certified. Furthermore, they stay up to date with new practices and technologies as the cleaning industry advances.
100% Satisfaction Guarantee
Your satisfaction is our ultimate goal. That’s why each of our team members goes through training to learn our high standards, and why we offer a 100% satisfaction guarantee. What does this mean for you? If you are not satisfied with our services upon completion, please notify us within 48 hours and we will re-clean the affected areas free of charge.
We uphold our 100% satisfaction guarantee. If you are not fully satisfied with our services, we will work with you to settle the situation and leave you smiling, rather than compromising. We pride ourselves on happy customers and great customer service. This is a priority for us as your happiness is our happiness!
Contact Us!
Our team loves to clean and enjoys making our clients smile while we are at it. That is why it is our job! Let us take some of these chores off of your plate. We got your back regardless of the circumstances. We love pets, can navigate around exploding pipes, and more!
S&G Cleaning Services values consistent, quality service and trustworthy business practices. You can rest assured that your home or office will be taken care of effectively and efficiently with us. If you reside in Somerset County, NJ or nearby areas in New Jersey, contact us today at (908) 722-9254 to clean up your living space, as well as your loved ones’. We also offer free estimates for one-time, weekly, biweekly, and monthly cleanings. Our cleaners will leave it spotless as we uphold our satisfaction guarantee.
